Returns & Terms

1. Return Policy

At beach-umbrellachairs.com, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return unused and unwashed items within 30 days of the purchase date for a full refund or exchange. The item must be in its original condition with all tags attached.

2. Return Process

To return an item, please follow these steps:

  1. Visit the beach-umbrellachairs.com website and log into your account.
  2. Navigate to the “Returns” section and fill out the return request form.
  3. You will receive instructions for shipping the item back to us.

Please note that customers are responsible for return shipping fees unless the return is due to a fault in the product or an error on our part.

3. Refunds

Once your return is received and inspected, we will process your refund within 7-10 business days. The refund will be credited to the original payment method used at the time of purchase.

4. Exchange Policy

If you prefer to exchange an item, please follow the return process outlined above and specify the item you’d like to exchange for in your return request. Exchanges are subject to product availability.

5. Non-Returnable Items

Some items are non-returnable. These include personalized products, gift cards, and items marked as final sale. Please ensure the product is suitable before purchasing.

6. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund, depending on the situation. To facilitate the process, please provide details of the damage and include photos where possible.

7. Shipping

Please make sure your return is packaged securely to avoid damage during shipping. We recommend using a tracked shipping service to ensure the return reaches us safely. We are not responsible for items lost in transit.

8. International Returns

If you are returning an item from outside the United States, please be aware that international return shipping fees are the responsibility of the customer. Additionally, any customs duties or taxes incurred on returns are the responsibility of the customer.

9. Terms and Conditions

By making a purchase on beach-umbrellachairs.com, you agree to comply with our returns policy. We reserve the right to update these terms from time to time, and any changes will be posted on this page.